COOKIES POLICY

What are cookies?

A cookie is a small amount of information that is downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Shopify website, including strictly necessary, performance, advertising, and social/content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether they are visiting the website for the first time or whether they are frequent visitors. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy .

What cookies do we use and why?

Some cookies are necessary to enable you to navigate our website, use its features and access secure areas. The use of these cookies is essential for the website to function. For example, we use user input cookies for the duration of a session to track a user's input when completing forms that span multiple pages.

We also use functional cookies to remember choices you've made or information you've provided, such as your username, language, or the region you're in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used during a session (or persistent, if you accept the "remember me" feature) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content on all pages. . The functional cookies we use include:

  • User-centric security cookies to detect authentication abuse for a limited persistent duration, such as repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

  • Media player session cookies (flash cookies) are used during a session to store technical data necessary to play video or audio content (for example, image quality, network link speed, and buffering parameters). .

  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool so that the load balancer redirects user requests appropriately.

  • Persistent user interface customization cookies are used to store a user's preferences regarding a service on web pages.

Shopify is dedicated to user experience, and we use many tools to help us improve our website and commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants' stores, and how often. These cookies only collect information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

  • First party analytics cookies: We use these cookies to estimate the number of unique visitors, to improve our websites and the websites of our merchants, and to detect the most searched words on search engines that lead to a web page. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants' websites are performing and to make relevant improvements to enhance your browsing experience.

  • Third Party Analytics Cookies: We also use Google Analytics and other third party analytics providers listed below to help measure how users interact with the content on our website. These cookies "remember" what our users have done on previous pages and how they have interacted with the website. To learn more about Google Analytics, visit Google info page . For instructions on how to opt-out of Google Analytics, see below.

Advertising cookies are used on our website to tailor marketing to you and your interests and to provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third parties, such as advertisers. Although these cookies can track your device's visits to our website and other sites, they normally cannot personally identify you. Without these cookies, the ads you see may be less relevant and interesting to you. Learn more about how companies use cookies to target or retarget advertising here . We do not set advertising cookies through our merchant storefronts, although merchants may choose to do so independently.

Finally, social and content cookies are placed by many social media plugins (for example, the Facebook "Like" button) and other tools intended to provide or improve the content of a website (for example, services that allow playing video files, or creating comment sections). We integrate these modules into our platform to improve the browsing experience and interaction with our websites. Please note that some of these third-party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research.

commercial windows

When merchants use our platform to power their online stores, we place the following cookies for their store visitors:

Cookies necessary for the operation of the store :

Name Function Duration
_ab Used in connection with admin access. 2 years
_secure_session_id It is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. 24h
_shopify_country For stores where the pricing currency/country is set from GeoIP, that cookie stores the country we have detected. This cookie helps prevent GeoIP lookups after the first request. session
_shopify_m It is used to manage customer privacy settings. 1 year
_shopify_tm It is used to manage customer privacy settings. 30 minutes
_shopify_tw It is used to manage customer privacy settings. 2w
_storefront_u It is used to facilitate updating customer account information. 1 minute
_monitoring_consent It is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. 1 year
C. Used in connection with payment. 1 year
car Used in connection with the shopping cart. 2w
cart_currency Set it up after completing a payment to ensure that new carts are in the same currency as the last payment. 2w
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure the performance of some cart operations. 2w
cart_ts Used in connection with payment. 2w
cart_ver Used in connection with the shopping cart. 2w
verify Used in connection with payment. 4w
checkout_token Used in connection with payment. 1 year
dynamic_checkout_shown_on_cart Used in connection with payment. 30 minutes
hide_shopify_pay_for_checkout Used in connection with payment. session
Keep alive It is used in relation to the location of the buyer. 2w
master_device_id Used in connection with merchant login. 2 years
last step Used in connection with payment. 1 year
Remember me Used in connection with payment. 1 year
secure_client_sig It is used to identify a user after they log in to a store as a customer so that they do not need to log in again. 20 years
shopify_pay Used in connection with payment. 1 year
shopify_pay_redirect Used in connection with payment. 30 minutes, 3w or 1y depending on the value
storefront_digest Stores a store password digest, allowing merchants to preview their store while it is password protected. 2 years
follow-up_start_payment Used in connection with payment. 1 year
checkout_one_experiment Used in connection with payment. session
checkout_session_lookup Used in connection with payment. 3w
checkout_session_token_<<id>> Used in connection with payment. 3w

Reports and analysis

Name Function Duration
_landing page Tracking landing pages. 2w
_orig_referrer Tracking landing pages. 2w
_s Shopify analytics. 30 minutes
_shopify_d Shopify analytics. session
_shopify_fs Shopify analytics. 30 minutes
_shopify_s Shopify analytics. 30 minutes
_shopify_sa_p Shopify analytics related to marketing and referrals. 30 minutes
_shopify_sa_t Shopify analytics related to marketing and referrals. 30 minutes
_shopify_y Shopify analytics. 1 year
_and Shopify analytics. 1 year
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session

Shopify websites

When visitors load Shopify websites, we generally place the following Shopify cookies:

Cookies necessary for the operation of the sites

Name Function Duration
_Session_brochure It is used in connection with navigation through the site. -
verify Used in connection with Checkout and checkout on shop.app. 3w
registered Used in connection with store login. 1 year
user Used in connection with store login. 1 year

Reports and analysis

Name Function
_landing page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_session ID Shopify Analytics
_shopify_s Shopify analytics.
_shopify_sa_t Shopify analytics related to marketing and referrals.
_shopify_uniq Shopify analytics.
_shopify_y Shopify analytics.
_and Shopify analytics.
*_assignment Shopify Analytics
ab_test_* Shopify analytics.
cart_sig Shopify analytics.
ki_r Shopify analytics.
equipment Shopify analytics.

In addition, we use pixels and tags from the following third parties, which in turn may place cookies:

Cookies necessary for the operation of the sites

Third Description Privacy Policy
cloud flare Shopify uses Cloudflare Network as a service for edge routing. https://www.cloudflare.com/privacypolicy/

Reports and analysis

Third Description Privacy Policy
Alexa metrics We use Alexa Metrics to help measure how users interact with our websites. https://www.alexa.com/help/privacy
Bible We use Bizible to help measure how users interact with our websites. https://documents.marketo.com/legal/privacy/
hitch We use Bugsnag to help us troubleshoot and fix problems with our websites. https://docs.bugsnag.com/legal/privacy-policy/
letter rhythm We use Chartbeat to help measure how users interact with our websites. https://chartbeat.com/privacy/
crazy egg We use Crazy Egg to help measure how users interact with our websites. https://www.crazyegg.com/privacy
RON Datadog We use Datadog RUM to help measure how users interact with our websites. https://www.datadoghq.com/legal/privacy/
DC analysis We use DC Analytics to help measure how users interact with our websites. https://dcanalytics.dcmn.com/privacy-policy
Facebook pixel We use the Facebook Pixel to help measure how users interact with our websites. https://www.facebook.com/privacy/explanation
Full story We use Fullstory to help measure how users interact with our websites. https://www.fullstory.com/legal/privacy/
google analytics We use Google Analytics to help measure how users interact with our websites. https://policies.google.com/privacy
Google Tag Manager We use Google Tag Manager to help manage analytics providers. https://policies.google.com/privacy
hotjar We use Hotjar to help measure how users interact with our websites. https://www.hotjar.com/legal/policies/privacy
I see We use iSpot to help measure how users interact with our websites. https://www.ispot.tv/terms-of-service
kissinsights We use KissInsights to help measure how users interact with our websites. https://signin.kissmetrics.com/privacy/
LinkedIn Information Label We use the LinkedIn Insight Tag to help measure how users interact with our websites. https://www.linkedin.com/legal/privacy-policy
new relic We use New Relic to help measure how users interact with our websites. https://newrelic.com/termsandconditions/privacy
in an optimized way We use Optimizely to help us test improvements or changes to our websites. https://www.optimizely.com/privacy/
Pinterest analytics We use Pinterest Analytics to help measure how users interact with our websites. https://policy.pinterest.com/privacy-policy
Segment We use Segment to help measure how users interact with our websites. https://segment.com/legal/privacy/
Snapchat We use Snapchat to help measure how users interact with our websites. https://snap.com/privacy/privacy-policy
Speed ​​Curve Lux We use Speedcurve Lux to help measure how users interact with our websites. https://speedcurve.com/terms/
Taboola We use Taboola to help measure how users interact with our websites. https://www.taboola.com/policies/privacy-policy
télio We use Tealium to help manage analytics providers. https://tealium.com/privacy/
Tik Tok We use TikTok to help measure how users interact with our websites. https://www.tiktok.com/legal/privacy-policy?lang=en
Twitter We use Twitter to help measure how users interact with our websites. https://twitter.com/en/privacy
Yelp audience platform We use Yelp to help measure how users interact with our websites. https://terms.yelp.com/privacy/en_us/20200101_en_us/

Advertising

Third Description Privacy Policy
Microsoft Advertising We use Microsoft Advertising to deliver targeted ads to people who visit our websites. https://privacy.microsoft.com/en-ca/privacystatement
Drift We use Drift to help us with conversational marketing to customers while they are visiting our websites. https://www.drift.com/privacy-policy/
Facebook Custom Audiences We use Facebook Custom Audiences to deliver targeted ads to people who visit our websites. https://www.facebook.com/policy.php
Google We use Google Ads to serve targeted ads to people who visit our websites. https://policies.google.com/privacy
hubspot We use Hubspot to manage our relationships with our customers. https://legal.hubspot.com/privacy-policy
Intercom We use Intercom to manage our relationships with our customers. https://www.intercom.com/terms-and-policies#privacy
market We use Marketo to manage our relationships with our customers. https://documents.marketo.com/legal/privacy/
brain We use Outbrain to deliver targeted advertisements to people who visit our websites. https://www.outbrain.com/privacy
Quora We use Quora to deliver targeted advertisements to people who visit our websites. https://www.quora.com/about/privacy
Reddit We use Reddit Ads to serve targeted ads to people who visit our websites. https://www.reddit.com/help/privacypolicy
SourceKnowledge We use SourceKnowledge to deliver targeted advertisements to people who visit our websites. http://www.sourceknowledge.com/privacy
Yahoo Japan Ads We use Yahoo Japan Ads to deliver targeted ads to people who visit our websites. https://about.yahoo.co.jp/common/terms/

Social networks and content

Third Description Privacy Policy
Disqus We use Disqus to provide commenting capabilities on posts on our websites. https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook connection We use Facebook Connect to allow our website visitors to interact and share content through Facebook's social media platform. https://www.facebook.com/policy.php
gravatar We use Gravatar to allow visitors to our websites to create avatars. https://en.gravatar.com/site/privacy
Twitter We use Twitter to enable our website visitors to interact and share content through the Twitter social media platform. https://twitter.com/en/privacy
wistia We use Wistia to display video content. https://wistia.com/privacy

Oberlo Websites

When visitors load Oberlo websites, we generally place the following Oberlo cookies:

Cookies necessary for the operation of the sites

Name Function
oberlo_session Used in connection with browsing through an application.
shipping country Used in connection with browsing through an application. For product exploration, shipping price calculation.
user_location Used in connection with customer login. To store the chosen language on the login page.
hideFufilmentBanner Used in connection with browsing through an application.
hideBulkOrderingFeatureBanner Used in connection with browsing through an application.
hideChangePlanBannerBulkCompliance Used in connection with browsing through an application.
hideBanner101 Used in connection with browsing through an application.
alert_setup_notifications_1 Used in connection with browsing through an application.

Reports and analysis

Name Function
conversion Oberlo analysis.
conversion_leave Oberlo analysis.
trackExtensionCheck Oberlo analysis.
shopify_ref Analytics related to marketing and referrals. Referral tracking.

In addition, we use pixels and tags from the following third parties, which in turn may place cookies:

Reports and analysis:

Third Description Privacy Policy
Loggly We use Loggly to help us troubleshoot and fix problems with our websites. https://www.loggly.com/about/privacy-policy/
exact target We use Exact Target (Salesforce) to measure how people interact with our website. https://www.salesforce.com/company/privacy/
fancy note We use Sleeknote to measure how people interact with our website. https://sleeknote.com/privacy-policy
inspection We use Inspectlet to help measure how users interact with our websites. https://www.inspectlet.com/terms-of-service
google analytics We use Google Analytics to help measure how users interact with our websites. https://policies.google.com/privacy
Full story We use Fullstory to help measure how users interact with our websites. https://www.fullstory.com/legal/privacy/
kissinsights We use KissInsights to help measure how users interact with our websites. https://signin.kissmetrics.com/privacy/
in an optimized way We use Optimizely to help us test improvements or changes to our websites. https://www.optimizely.com/privacy/
hitch We use Bugsnag to help us troubleshoot and fix problems with our websites. https://docs.bugsnag.com/legal/privacy-policy/
LinkedIn Information Label We use the LinkedIn Insight Tag to help measure how users interact with our websites. https://www.linkedin.com/legal/privacy-policy
tapfiliate We use Tapfiliate to help measure how users interact with our websites. https://tapfiliate.com/privacy/privacy-policy/

Advertising:

Third Description Privacy Policy
Microsoft Advertising We use Microsoft Advertising to deliver targeted ads to people who visit our websites. https://privacy.microsoft.com/en-ca/privacystatement
Facebook Custom Audiences We use Facebook Custom Audiences to deliver targeted ads to people who visit our websites. https://www.facebook.com/policy.php
Google We use Google Ads to serve targeted ads to people who visit our websites. https://policies.google.com/privacy
Intercom We use Intercom to manage our relationships with our customers. https://www.intercom.com/terms-and-policies#privacy

Social networks and content:

Third Description Privacy Policy
Disqus We use Disqus to provide commenting capabilities on posts on our websites. https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook connection We use Facebook Connect to allow our website visitors to interact and share content through Facebook's social media platform. https://www.facebook.com/policy.php
gravatar We use Gravatar to allow visitors to our websites to create avatars. https://en.gravatar.com/site/privacy
Youtube We use Youtube to display video content. https://policies.google.com/privacy?hl=en-US
wistia We use Wistia to display video content. https://wistia.com/privacy
add this We use AddThis to display social sharing capabilities on the website. https://www.addthis.com/privacy/terms-of-service
Twitter We use Twitter to enable our website visitors to interact and share content through the Twitter social media platform. https://twitter.com/en/privacy
Kajabi We use Kajabi to serve Oberlo 101 course material. https://kajabi.com/policies/privacy

How long will cookies remain on my computer or mobile device?

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on how to delete them before they expire.

How to control cookies?

You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as: allaboutcookies.org .

Many of the third party advertisements and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt-out via the privacy policy links listed above.